Refund, Cancellation and Withdrawal Policy - Access2Markets

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- About
  - Why a2m?
  - Forex
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  - How to witdraw
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Our mission is to create the best trading experience for retail and institutional clients alike, allowing traders to focus more on their trading. Built by traders for traders we are dedicated to offering superior spreads, execution and service.

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Mauritius Address: Unit 13, Socota Phoenicia, Sayed Hossen Road, Phoenix, Mauritius, 73408

Email: [email protected]
Phone: +27 (0) 87 012 6240
Hours in GMT +2: Mon-Fri 9:00AM - 5:00PM

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Customer Agreement
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Customer Agreement
Appropriate Policy
Order Execution
Risk Disclosure
Refund Policy
Privacy Policy
Complaints
Regulation
FAQs

Legal

Access2Markets is the retail identity of Island Prime 54 Limited. Island Prime 54 Limited is a Global Business Company bearing no. 196840, incorporated in Mauritius. It is licensed and regulated by the Financial Services Commission (FSC) of Mauritius as an Investment Dealer (Full Service Dealer, excluding Underwriting) under license no. GB 22201274 with registered address at No.62, ICT Avenue 5th Floor, The CORE Cybercity 72201, Ebene Mauritius. The website www.islandprime54.com is operated by Island Prime 54 Limited with office address at Zendo, Level 5, ICONEBENE, Rue de L’Institut, Ebene, 72201, Mauritius and not by any affiliated entity.

IP54-Access2Markets is the registered brand name of Island Prime 54 Limited.

Risk Warning

Trading derivatives and leveraged products carries a high level of risk. You can risk losing substantially more than your initial investment and is therefore not suitable for everyone. Please read the Risk Disclosure available on the website before making a decision to trade in derivative products. Kindly seek independent advice if necessary.

Disclaimer

The contents of this website are for information purposes only and does not contain, and should not be construed as containing, investment advice or an investment recommendation or, an offer of or solicitation for any transactions in financial instruments. Any indication of past performance or simulated past performance included in advertisements published by Island Prime 54 Limited is not a reliable indicator of future results. The customer carries the sole responsibility for all the businesses or investments that are carried out at www.access2markets.com. Island Prime 54 Limited does not consider your personal investment objectives or financial situation. The company makes no representation and assumes no liability as to the accuracy or completeness of the information provided, nor any loss arising from any investment based on a recommendation, forecast or other information supplied by an employee of Island Prime 54 Limited, a third party or otherwise.

LEI Disclosure

Island Prime 54 Limited is Registered with the Global Legal Entity Identifier (LEI) System with LEI Number 894500BSNGW6RQZXJG66. Global LEI System is Regulated by Regulatory Oversight Committee (LEI ROC) that comprises of Public Financial Markets Authorities from around the world with Global Legal Entity Identifier Foundation (GLEIF) ensuring the Operational Integrity of the Global LEI system. For More Information on Global LEI system, please click here. In order to verify Island Prime 54 Limited registration Status, please click here or click here

Regional Restrictions

The information provided by Island Prime 54 Limited is not directed or intended for distribution to or use by residents of certain countries or jurisdictions including, but not limited to, American Samoa, Australia, Canada, the Central African Republic, Côte d’Ivoire, Eritrea, Guam, Iran, Iraq, Israel, Lebanon, Liberia, Libya, Mali, Myanmar, New Zealand, North Korea, Northern Mariana Islands, Puerto Rico, Russia, Somalia, Sudan, Syrian Arab Republic, The Democratic Republic of the Congo, the United Kingdom of Great Britain and Northern Ireland, United States Minor Outlying Islands, Virgin Islands (US), Yemen, residents/citizens of the United States of America and Japan. The Company holds the right to alter the above lists of countries and jurisdictions at its own discretion with or without prior notice.

Responsible Trading Policy

When it comes to trading on platforms of Island Prime 54 Limited and using its features, we encourage responsible behavior among all our users and traders. Our “responsible trading policy” calls on traders to protect themselves from emotional decision making that can result in unnecessary losses. This web page and its products are intended exclusively for legally adult use, given that current legislation anywhere in the world does not permit account onboarding, trading, advising, binding in a legal contract to those under 18 years of age.

Refund Policy

All the funds deposited with Island Prime 54 Limited is for the sole purpose of trading the financial markets on Contract for Difference (CFD). There is no physical delivery of any asset. The clients acknowledge that they incur profit or loss depending on the open and close price of the asset traded. Any fund deposited with Island Prime 54 Limited is the asset of the client and a liability on Island Prime 54 Limited. The client can request for a withdrawal of their unused funds held with Island Prime 54 Limited at any time. Any funds lost while trading in financial markets with Island Prime 54 Limited is non-refundable and non-withdrawable. Please carefully study all the policies and documents posted on this website. These documents are available only in English presently. You acknowledge that you know the English Language at a sufficient level to understand the text of these documents and the legal implications associated with these documents. You acknowledge that you have used the expert services of a professional interpreter in case your understanding of the English language is poor.

Copyright © 2024 Island Prime 54 Limited. | All Rights Reserved.

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